Everything you need to know
Access our product catalogs, certifications, guides, and answers to frequently asked questions about VIFARMEX products and services.
Catalogs & documents
Download product catalogs, brochures, and certification documents.
Frequently asked questions
Common inquiries about our products, processes, and partnerships.
What minimum order quantities (MOQ) do you require?
MOQ varies by product category. For natural materials and cocopeat, MOQ starts from 100 units. For handcrafted items, custom orders start from 500 pieces. Contact our sales team for specific product requirements.
Do you offer custom OEM / ODM manufacturing?
Yes. Our OEM/ODM division handles custom designs, packaging, and specifications for international brands. We have experience across retail, hospitality, and commercial project sectors.
What are your typical lead times?
Standard lead times range from 15–30 days depending on product type and order volume. Custom OEM orders typically require 30–45 days from sample approval.
How do you ensure quality consistency?
We operate ISO 9001-certified quality management systems. Each batch is inspected at multiple stages: raw material intake, in-production, pre-shipment, and third-party testing when required.
What shipping methods do you support?
We ship via sea freight (FOB/CIF), air freight, and express courier. Our logistics team coordinates with your preferred freight forwarder for seamless delivery worldwide.
Do you provide product samples?
Yes. Sample requests are welcome. Standard samples are provided at cost with shipping charges, refundable on first bulk order.
Still have questions?
Our team is ready to help with product inquiries, custom orders, or any questions you may have.
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VIFARMEX